The schedule is full, the providers are productive, and the practice is still busy but broke. Everyone stares at the over-120 column, and nobody can say which part is money still coming and which part died when a filing window closed months ago. Accounts receivable recovery starts with telling those two apart, before the next deadline decides for you.
What the free A/R health check looks like
Page one names who completes it and the decision it supports. The result page turns a cleaned aging report into an A/R health rating and the gaps to close first.
How far your aging sits from the Better Performers
Over 70 percent inside 30 days
Where MGMA's Better Performers held their receivable in 2020 data, with only 8.1 percent past 120 days. In MGMA's 2023 data they still carried 4.8 to 7.3 points less A/R past 120 days than other practices.
Specialty medians vary widely, and gastroenterology and orthopedic groups sat near 27 percent past 120 days in MGMA's published examples, so compare your practice with its own specialty first. The report also has to be clean. Aging measured from the posting date hides how old claims are, credit balances mask real receivable, and balances past a closed window inflate every percentage on the page.
What is inside the free A/R health check
- Four BLOCKER cleanup steps that make the aging report tell the truth, from date-of-service aging to flagging closed filing windows
- An aging worksheet split by insurance and patient A/R, and the four measures to run on it with MGMA reference points
- Seven aging patterns and what each usually means, plus a worksheet that sorts every aged balance by its filing or appeal deadline
- An A/R health rating, your top three gaps, a six-week recovery plan, and six controls that keep new A/R from aging
It is a 5-page fillable PDF. Plan on about an hour with the aging report and your payers' filing limits in hand.
How HRG recovers aged A/R
HRG's U.S.-based billers work A/R follow-up, denials, and appeals inside your own systems and payer portals. An inherited backlog gets worked deadline first, so claims closest to a closing window come before the biggest balances. The weekly and monthly A/R reviews are run by the billers doing the work. Across the accounts HRG manages, documented outcomes run to a 15 to 25 day reduction in average A/R days. HRG's outsourced medical billing runs inside a set of supported EHR and practice management systems.
Cash flow up 20 percent
A Kansas podiatry practice whose billing company could not keep up after an EMR switch had a new system running within 30 days of moving to HRG, with A/R back below pre-migration levels. Read the billing turnaround case study.
Before you download
Who is the health check for?
Billing managers, practice administrators, and CFOs who need to know how much of the aged receivable is real before deciding what to work and what to write off.
How long does it take?
About an hour for the first pass with a current aging report. The six-week plan and the controls page carry the recovery from there.
Will HRG work A/R a previous billing company left behind?
Yes. Inherited backlogs are a common starting point, and HRG works them deadline first so recoverable claims are handled before their windows close.
Does HRG need us to switch systems?
HRG works inside a set of supported EHR and practice management systems, and a short call confirms whether yours is on the list.
Get the free A/R Recovery Health Check
"What has consistently impressed me about HRG is their ability to quickly assess an organization's situation, identify underlying issues, and implement practical solutions that produce measurable results."Jeff Gannon, Owner, Cornerstone RCM
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