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Revenue Cycle Case Study |
Podiatry Billing · EMR Transition
From a broken EMR migration to a 30-day rebuild: podiatry billing that ended up better than before
A Kansas podiatry practice switched EMRs. The move exposed a billing vendor failing quietly. HRG rebuilt the billing around the new system in 30 days.
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30 days
New billing system live
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20%
Increase in cash flow
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Below pre-EMR
A/R levels after cleanup
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Real-time
Claim visibility for leadership
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The situation
The practice planned a routine EMR migration. Instead, the switch pulled back the curtain on the old billing vendor. Claims had been going out late. Some went to the wrong payers entirely. No one flagged prior authorizations, so avoidable denials piled up. When leadership asked questions, the vendor went quiet. Accounts receivable climbed and cash flow slipped.
What HRG built
HRG rebuilt the billing around the new EMR and made every claim visible.
| ✓ | A claims process wired into the new EMR, routing each claim to the correct payer without delay |
| ✓ | Prior authorization flags built into the workflow, so the practice could act before a denial |
| ✓ | Staff training on the new system, with same-day chart sign-off as the anchor |
| ✓ | Real-time claim status inside the practice's own tools, plus a steady pass through the A/R backlog |
The whole operation went live within 30 days.
The results
The rebuild landed in 30 days. Accounts receivable dropped below its pre-migration level. Cash flow rose 20 percent. Leadership got real-time visibility into every claim, with no waiting on a vendor to explain. An EMR switch that started by exposing problems ended with billing that ran better than before.
Mid-migration and worried the billing won't survive it? Schedule a strategy call with Andy Garcia.
913-937-2995
healthcarerevenuegroup.com
100 percent U.S.-based medical billing and revenue cycle management. Details anonymized at the client's discretion. Outcomes reflect this client's experience and are not a guarantee of future results.